The Balanced Scorecard, Ethiopian Civil Service, Ethiopia

ZETAWEB International was approached by the Ethiopia Civil Service Reform Programme to facilitate a tailored study programme in order to support the introduction of Balanced Scorecard across the entire Ethiopian Civil Service.
For this programme, ZETAWEB International’s focus was to offer a highly practical and realistic analysis of SA Government and private sector Balanced Scorecard systems. Understanding the situation facing the Ethiopian Civil Service in seeking to introduce Balanced Scorecard was a key driver in ensuring the Programme provided a full and frank analysis and assessment of the challenges and issues faced in undertaking such a key initiative.
This two-week study tour incorporated site visits, guest speakers, case studies, action planning and sessions and seminars led by two dedicated Director of Studies.

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